Safelink cares deeply about our customers, employees, and the communities they live in. We?re doing everything we can to continue providing reliable, high-quality service during these challenging times.

We pledge to make Lifeline service available to every eligible American. If you are receiving unemployment benefits, you may qualify for Lifeline service by submitting a notice of unemployment benefit payments. You may submit an official document that at a minimum includes:

Follow these steps to apply:

Click here to enter your ZIP Code

We understand the importance of social distancing in keeping you safe. Please remember to reach out to us with any questions or concerns about your service from the comfort of your own home.

  • All of our products and services are available online at
  • Not a customer yet? If you are a participant in Snap or Medicaid you could qualify. To find out, just click here and enter your ZIP Code.
  • Text? the word HELP to to 611611 for assistance
  • If you need to upgrade to a new device, visit

Should you need to share your phone?s internet connection, we offer plans that include additional data for compatible devices. For more information text?BUY to 611611.

We are grateful for the opportunity to serve you and your community. You are our top priority.

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