Safelink cares deeply about our customers, employees, and the communities they live in. We?re doing everything we can to continue providing reliable, high-quality service during these challenging times.
We pledge to make Lifeline service available to every eligible American. If you are receiving unemployment benefits, you may qualify for Lifeline service by submitting a notice of unemployment benefit payments. You may submit an official document that at a minimum includes:
Your household's current income information and
Dated within the last 3 months
Follow these steps to apply:
Have a clear picture of your unemployment statement of benefit. Acceptable digital formats are: jpg, jpeg, png, pdf, and gif
Click below to enter your zip code and begin the application process. (You can do the same from our Home page.)
Follow the prompts to enter your personal information and residential address. On the third step "Eligibility" you will see the link to apply based on your household income
a. Click on "I want to apply via income" and follow the prompts to complete your enrollment process.
You will then be redirected to the National Verifier Page to provide documents needed to complete your application. (TX and CALIFORNIA will not be redirected and will need to present their proof with us)
We understand the importance of social distancing in keeping you safe. Please remember to reach out to us with any questions or concerns about your service from the comfort of your own home.
- All of our products and services are available online at www.safelinkwireless.com
- Not a customer yet? If you are a participant in Snap or Medicaid you could qualify. To find out, just click here and enter your ZIP Code.
- Text? the word HELP to to 611611 for assistance
- If you need to upgrade to a new device, visit SafeLinkUpgrades.com.
Should you need to share your phone?s internet connection, we offer plans that include additional data for compatible devices. For more information text?BUY to 611611.
We are grateful for the opportunity to serve you and your community. You are our top priority.